We'd Love to Hear from You

Contact & Bespoke

Every great jewel begins with a conversation. Tell us what you're dreaming of — and we will bring it to life in Jaipur.

Email Us
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We respond to all enquiries within 24 hours, Monday to Saturday.

📍
The Atelier
Old Gem Quarter, Jaipur

Rajasthan, India — 302001
Visits by appointment only.

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WhatsApp & Phone
Message on WhatsApp

Our preferred channel for fast responses and sharing gem images.

Piece Enquiry

Interested in a specific piece, or want to know more about a stone? Fill in your details and we'll be in touch personally.

✦ We reply personally within 24 hours, Monday–Saturday.

Your enquiry has been received. Ayanna or one of our team will be in touch within 24 hours.

Bespoke
Commission

Describe your vision and we will work with you directly to bring it to life — from rough stone selection to final polish.

✦ Ayanna personally reviews every bespoke brief. You'll hear back within 48 hours.

Your bespoke brief has been received. Ayanna will review it personally and be in touch within 48 hours to begin your journey.

Frequently Asked Questions

Do you ship worldwide?

Yes — Karusha ships to over 47 countries. All pieces are fully insured, trackable, and dispatched in our signature packaging with a certificate of authenticity.

How long does a bespoke piece take?

Typically 6–10 weeks from design approval to delivery. Complex pieces or rare stone sourcing may take a little longer — we'll always give you an honest timeline upfront.

Are your gemstones certified?

Every significant stone comes with a GIA or GRS certificate of authenticity. We can also provide Vedic gemstone reports for those guided by Jyotish principles.

Can I visit the Jaipur atelier?

Yes, by appointment. We welcome collectors who wish to see where their piece is made. Contact us and we'll arrange a private viewing of your commission in progress.

Do you offer resizing or repairs?

We offer a lifetime care service for all Karusha pieces — resizing, replating, stone tightening, and polishing. Get in touch with details of your piece.

What metals do you work with?

We work primarily in 22K yellow gold (our heritage standard), 18K yellow, rose and white gold. Platinum settings are available for selected pieces on request.

Can I choose my own stone?

Absolutely. For bespoke commissions, we'll curate a selection of stones matching your brief and share videos and certificates before any stone is chosen.

Do you offer payment plans?

For commissions above £3,000 we offer a staged payment structure — typically 50% on commission confirmation and 50% before dispatch. Contact us to discuss.

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